‘Thanks to Digital HubI have zero unwanted emails in my mailbox’“I keep a list of challenges that I cannot solve myself,” says Robin de Bruyn of Dirksen Management Support (DMS Advies), an agricultural consultancy firm from Beusichem. “Digital Hub will then solve those challenges for me.”
For more than fifteen years, Digital Hub has been the point of contact for the system management of Dirksen Management Support (DMS Advies). DMS has been a customer from the very beginning. The company guides and supports dairy farmers in the management of their business.
Robin de Bruyn, access developer at Dirksen Management Support: “We offer agricultural advice in groups, learning by doing. Comparing figures is something we are experts at. We employ nine or ten people and have about fifteen permanent PCs and five laptops that constantly analyze data and make comparisons. Digital Hub sets up the system, ensures that we can always log in and maintains it. Every two months they perform system maintenance and resolve problems before they affect us. I also keep a list of challenges that I cannot solve myself. Digital Hub solves that for me.”
Spam
“We once had a big problem: we suffered from spam, the entire computer went into tilt, all data had become corrupt. They resolved that neatly; They worked from home on Friday evening to solve the problem. That Monday we were able to continue working again, as if nothing had happened.
Digital Hub has set up a new mail filter for us. They manage this, I have zero unwanted emails left in my mailbox. That is important to us; We work a lot with interns, so you don’t want something wrong to be clicked or an incorrect email to be sent from our email address.”
Fixed point of contact: nice!
“Digital Hub’s customer service is very good, you will be helped in no time. They continue until the problem is resolved. I even have the private number of one of those boys, in case of emergency. Very nice that this is possible! In addition, a fixed point of contact is very pleasant. I can always call the director. When I call, he immediately knows who I am and which company it is.”